Manage Knowledge Source Content

After creating your Knowledge Source, you can manage the content you added.

You can see if the content will be helpful to other users. You will be able to edit basic information or delete the Knowledge Source.

How to manage

StackSpot provides two search mechanisms:

Option 1. You can search for a keyword in your Knowledge Source.

Follow the steps:

Step 1. Go to StackSpot AI Platform;

Step 2. Access the 'Contents > Knowledge Source' section on the left side of the screen;

Step 3. You will see a search box on the right side of the screen. You see the box 'Content filter';

Step 4. Write the keyword you want to find in your Knowledge Sources;

Option 2. The AI Chat Agent can simulate a query using code snippets, selecting the snippet with the highest score to generate an answer.

• The score is 0 to 1. Closer to 0, the document and the user's question will have better similarity. This document will be more relevant to the Large Language Models (LLM) answers.

Follow the instructions to see your Knowledge Source scores:

1. Access the StackSpot AI Portal

2. On the left side menu, click 'Contents > Knowledge Source';

3. Choose the Knowledge Source. You can see more details by clicking on the second button on the right upper side;

4. Type questions or a segment on the chat box and see the scores.

caution

For example, you cannot edit a Knowledge Source object or a snippet. If you want to change something, you must create something new.

Usage Example

When the user asks StackSpot AI to add a bank slip to the code, it shows which Knowledge Sources were used and checks its score. See an example below:

Edit or delete a Knowledge Source

You can only edit your Knowledge Source name and description.

To do that, follow the instructions:

Step 1. Go to StackSpot AI Platform;

Step 2. Access the 'Knowledge Sources' section on the left side of the screen;

Step 3. Choose the Knowledge Source you want to edit or delete. On the top menu, click on the 'Settings' section;

Step 4. Edit the name, slug, or description.

• If you want to delete the Knowledge Source, click on the 'Delete Knowledge Source' button at the bottom of the page.

See an image below:

Delete Knowledge Objects

You can delete Knowledge Objects in two ways:

1. Individually.
2. Entire groups (Standalone, Uploaded, or both) at once;

danger

The deletion action is irreversible. Once removed, the objects cannot be recovered.

How to delete Knowledge Objects individually

Step 1. Go to StackSpot AI Platform;

Step 2. Access the 'Contents > Knowledge Sources' section on the left side of the screen;

Step 3. Find the Knowledge Source you want to manage and select it;

Step 3. Then find the Knowledge Object you want to delete;

Step 4. Click the 'trashcan button' on the top right side of the card;

Step 5. Click 'Yes' to confirm you want to delete it. Done!

How to delete groups of Knowledge Objects at once

Step 1. Go to StackSpot AI Platform;

Step 2. Access the 'Contents > Knowledge Sources' section on the left side of the screen;

Step 3. Find the Knowledge Source you want to manage and select it;

Step 4. Within the Knowledge Source, click on the 'Manage Knowledge Object" button;

Step 5. Select the group of Knowledge Objects you want to delete:

• Standalone: You will manually delete all the Knowledge Objects you added.
• Uploaded File: You will delete all the Knowledge Objects you uploaded as files.

You can choose both.

Step 6. Type 'Delete' on the bottom of the page and click the 'Delete' button to confirm. Done!